Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. At Family Hearing Care, our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

What is an Audiologist?

An audiologist is a health care professional who diagnoses and treats hearing and balance problems. An audiologist has earned an Au.D. (Doctorate in Audiology), or a master’s or Doctoral degree from an accredited university graduate program in audiology. Audiologists are trained to diagnose, manage and treat hearing or balance problems from birth to adulthood.

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  • Awards We've Won:

  • muncie quest for the best 2024
  • badge silver 2023
  • muncie quest for the best 2022

Our Providers

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Dr. Kelsie Tomlin, Au.D.

Owner & Audiologist

Dr. Kelsie Tomlin, Au.D., owner of Family Hearing Care since 2018, discovered the field of audiology as a college student where she found her passion for helping others better connect to people and the world around them through improved hearing. She graduated with a Bachelor of Arts in Communication Disorders from Butler University in 2009 and completed her Doctor of Audiology (Au.D.) degree from Purdue University in 2013. After completing her studies, she spent three years providing diagnostic and hearing aid services to both children and adults within a large Ear, Nose and Throat (ENT) practice in Fort Wayne, Indiana. Following her time there, Dr. Tomlin gained two years of experience working in a private practice setting. Dr. Tomlin utilizes a family-centered approach in her work to prevent, assess, and treat hearing loss in individuals of all ages. She is a licensed audiologist in the state of Indiana and specializes in diagnostic audiology, hearing aid fittings, and tinnitus management for both children and adults. When she’s not in the office, Dr. Tomlin enjoys spending her free time with her husband and two young daughters, Delaney and Hannah.

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Dr. Emily Casson, Au.D., CCC-A

Audiologist

Dr. Emily Casson, Au.D., CCC-A, began her career in audiology after completing her undergraduate degree at the University of Alabama and receiving her Doctor of Audiology (Au.D.) degree from Purdue University. During her studies, she worked with patients of all ages in a wide variety of clinical settings. Dr. Casson has worked at Family Hearing Care since 2022 and is dedicated to providing high-quality care to patients in the area. She truly enjoys getting to know her patients and creating a personalized plan of treatment to help them on the road to better hearing. Dr. Casson is licensed in the state of Indiana, holds a Certificate of Clinical Competence in Audiology from the American Speech-Language-Hearing Association, and is a fellow of the American Academy of Audiology.  She performs diagnostic evaluations and provides rehabilitative services for patients of all ages. Dr. Casson is originally from Pittsburgh, Pennsylvania but has truly enjoyed making Indiana her new home. Outside of work, she likes reading, puzzles, watching movies, and spending time with her family, boyfriend, cat, and lizard.

Our Staff

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Joyce Stewart

Billing and Insurance Coordinator

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Lynn Webb

Patient Care Coordinator

Lynn has been with Family Hearing Care since 2016. Prior to her role here, Lynn worked as a CNA in home health care for over 30 years. Lynn is the first friendly face you'll see at our front desk. Her expertise is in front office administration and patient care coordination. She also has experience in troubleshooting and diagnosing hearing instrument problems.